Business Fundamentals for General Practice

Bespoke Business Training Course for GPs in Cambridgeshire & Peterborough

Cambs LMC in collaboration with Beds and Herts LMC, and with funding from the Cambridgeshire and Peterborough Training Hub, is pleased to offer a bespoke Business Fundamentals Training Course to local GPs who are new to partnership in the past three years, or to those who are on an evidenced route to partnership.

Designed and delivered by business healthcare specialists alongside experienced GPs, the programme will provide 36 hours of CPD and will prepare delegates for the commercial, legal, and financial aspects of running a General Practice in the 21^st Century.

Starting in March 2023, the course will cover 8 modules over a period of six months, predominantly delivered online, with a view to face-to-face sessions in line with Covid safety requirements as the course progresses.

Whist there will be no exam or formal assessment, candidates will be expected to complete pre-course reading and participate in reflective practice and course evaluation.

Expressions of interest by 22nd February

Please see below for in-depth information on the content of modules or email office@cambslmc.org

Module Breakdown

Each module will be half a day in duration, culminating in a full day to complete the course and will typically include:

Module 1:

Introduction to the Programme

Introduction to overall programme
Delegate welcome and introductions
Course content and expectations
General Practice in the 21st Century NHS
Early networking

Module 2:

Legal Obligations

Types of contracts
Partnership Agreement – who owns what?
Partnership structures
Responsibilities when owning a business
Insurances / Indemnity
CQC
Premises & maximising its value
Retirement
GP practice mergers
Alternative options for primary care at scale
Ensuring your practice staff and patients are safe and secure on premises
Effective dispute resolution
Sustainability

Module 3:

Digital Healthcare

Data, information and management
Maximising IT systems, unlocking the potential
Online Services and consultations
Information Governance
Patient data sharing agreements and the IHCR
Understanding GDPR, SARs and role of ICO
Communication systems
Use of templates
Referral systems
Coding
Audits
Clinical Correspondence

Module 4:

Understanding Finance

Controlling accounting expenditure
Maximising Income
Forecasting
Management business and managing change

Module 5:

Developing Your Workforce

Employee Relations

Motivating and developing your team
Employment Law basics & updates
Appraisals, Performance Management & Managing difficult conversations
Resistance to change, Conflict management
Managing grievances, disciplinaries etc

Workforce Development

Safe recruiting
The new GP workforce
Workflow optimisation
Succession / Workforce Planning

Module 6:

Operating for Excellence & Change

Business management
Managing change
Taking your team with you
Attracting and retaining workforce
General Practice in Integrated Care Systems

Module 7:

Personal Development & Leadership

Leadership and power
Leaders v Managers
Leadership styles
Developing your leadership skills – inspiring others
Delegation
Mentoring & Coaching
Effective Meetings
Assertiveness: how to influence people nicely!
Negotiation Skills
Shaping organisational culture for the needs in the future
Problem Solving
Project/Change Management

Module 8:

Strategic Planning

Looking after your practice

Business / Strategic planning
Collaborative working
New models of care
Mergers & Federations
Stakeholder analysis
How you look after your patients
PPGs
Establishing networks
Bidding for services
Surviving and thriving
Safeguarding the future of GP

Looking after yourself

Understanding yourself and your limits
Emotional Intelligence & personal resilience
Personal development
Effective Time Management
Action Planning
Peer networking