Business Fundamentals for General Practice

Bespoke Business Training Course for GPs in Cambridgeshire & Peterborough

Cambs LMC in collaboration with Beds and Herts LMC, and with funding from the Cambridgeshire and Peterborough Training Hub, is pleased to offer a bespoke Business Fundamentals Training Course to local GPs who are new to partnership in the past three years, or to those who are on an evidenced route to partnership.

Designed and delivered by business healthcare specialists alongside experienced GPs, the programme will provide 36 hours of CPD and will prepare delegates for the commercial, legal, and financial aspects of running a General Practice in the 21st Century.

Starting in March 2023, the course will cover 8 modules over a period of six months, predominantly delivered online, with a view to face-to-face sessions in line with Covid safety requirements as the course progresses.

Whist there will be no exam or formal assessment, candidates will be expected to complete pre-course reading and participate in reflective practice and course evaluation.

Expressions of interest by 22nd February

Please see below for in-depth information on the content of modules or email 


Module Breakdown

Each module will be half a day in duration, culminating in a full day to complete the course and will typically include:

Introduction to the Programme

  • Introduction to overall programme
  • Delegate welcome and introductions
  • Course content and expectations
  • General Practice in the 21st Century NHS
  • Early networking

Legal Obligations

  • Types of contracts
  • Partnership Agreement – who owns what?
  • Partnership structures
  • Responsibilities when owning a business
  • Insurances / Indemnity
  • CQC
  • Premises & maximising its value
  • Retirement
  • GP practice mergers
  • Alternative options for primary care at scale
  • Ensuring your practice staff and patients are safe and secure on premises
  • Effective dispute resolution
  • Sustainability

Digital Healthcare

  • Data, information and management
  • Maximising IT systems, unlocking the potential
  • Online Services and consultations
  • Information Governance
  • Patient data sharing agreements and the IHCR
  • Understanding GDPR, SARs and role of ICO
  • Communication systems
  • Use of templates
  • Referral systems
  • Coding
  • Audits
  • Clinical Correspondence

Understanding Finance

  • Controlling accounting expenditure
  • Maximising Income
  • Forecasting
  • Management business and managing change

Developing Your Workforce

Employee Relations

  • Motivating and developing your team
  • Employment Law basics & updates
  • Appraisals, Performance Management & Managing difficult conversations
  • Resistance to change, Conflict management
  • Managing grievances, disciplinaries etc


Workforce Development

  • Safe recruiting
  • The new GP workforce
  • Workflow optimisation
  • Succession / Workforce Planning

Operating for Excellence & Change

  • Business management
  • Managing change
  • Taking your team with you
  • Attracting and retaining workforce
  • General Practice in Integrated Care Systems

Personal Development & Leadership

  • Leadership and power
  • Leaders v Managers
  • Leadership styles
  • Developing your leadership skills – inspiring others
  • Delegation
  • Mentoring & Coaching
  • Effective Meetings
  • Assertiveness: how to influence people nicely!
  • Negotiation Skills
  • Shaping organisational culture for the needs in the future
  • Problem Solving
  • Project/Change Management

Strategic Planning

Looking after your practice

  • Business / Strategic planning
  • Collaborative working
  • New models of care
  • Mergers & Federations
  • Stakeholder analysis
  • How you look after your patients
  • PPGs
  • Establishing networks
  • Bidding for services
  • Surviving and thriving
  • Safeguarding the future of GP


Looking after yourself

  • Understanding yourself and your limits
  • Emotional Intelligence & personal resilience
  • Personal development
  • Effective Time Management
  • Action Planning
  • Peer networking