Cambridgeshire and Peterborough Staff Support Hub

Last updated Friday 4th November 2022

Cambridgeshire and Peterborough Staff Support Hub offers free, confidential wellbeing support for all health and care staff working in Cambridgeshire and Peterborough in any role, in any organisation.

  • Free of charge, completely confidential health and wellbeing support that you can access yourself
  • If you are feeling distressed or are supporting someone in distress you can freephone for on-the-day listening support and information with a trained individual
  • If you feel you need support but are not sure what you need, you can self-refer for a one-to-one conversation with a trained health professional
  • The Hub is closely linked with local wellbeing and mental health services, to make sure you can get the right help for you, quickly, if you need it


Phone: 0808 8010377


The Staff Support Hub offers a range of supportive wellbeing webinars hosted by our team of experts on a range of topics. Usually lasting for an hour, we will share ideas, tips and best practices as well as providing you with an opportunity to ask questions and actively participate in the events. We attempt to host these events at a variety of times during the day to allow for shift workers to attend.

You can find Staff Support Hub events in our events calendar

Not sure whether you need emotional or well-being support?

Don’t worry, you can now check your emotional and mental health wellbeing yourself using this confidential self-check tool.

This brief (10-15 minutes) self-check tool helps you to know about your mental and emotional wellbeing. It helps you to find out when and where to get help for your mental health.

Click here to access the self-check tool

 The self-assessment will check:

  • Your level of anxiety
  • Your mood
  • Your reactions to traumatic experiences
  • Use of alcohol and other substances
  • Information about you (should you wish to share it)


The information that you provide in this assessment will NOT be shared with your employer.

A brand new Staff Support Hub Counselling Service has been launched for all health and social care staff working in Cambridgeshire and Peterborough, this includes members of the third sector who work in Health and Social Care.

As Health and Social care staff, over the last two years you have been looking after everyone else it is now time to look after you.

We appreciate that some employers already offer similar provision but others don’t. This offer is not in competition with your employers offer if they have one, it is complementary.

We appreciate that some staff are reluctant to use the counselling provision provided by their employer; you now have a different offer available. We know that the offers provided by your employers are confidential and your employers are not informed of what goes on in Counselling, but some people tell us that they worry about this. Our new service is even at arm’s length from the Staff Support Hub and your employer.

What does this New Counselling Services offer?

An initial assessment by a qualified counsellor and up to 6 free Counselling sessions.

Use this link to THE SELF REFERRAL FORM. You will be contacted by the service provider within 5 working days to arrange your assessment.

This individual service is operated for the Staff Support Hub by Relate Cambridge.

The cost-of-living crisis is increasing and so are the financial worries. More than a quarter of the UK adults feel ashamed, depressed, and anxious due to financial worries. This isn’t something to be ashamed of, but it is important that you can face up to it and get the help you need.

To help reduce the financial worries of the staff, we the Staff Support Hub have collaborated with the MoneyHelper to add some useful finance calculators to our website.

We have a range of free financial tools including:

  • Budget Planner
  • Savings Calculator
  • Credit Card Calculator
  • Loan Calculator
  • Redundancy pay calculator and planner
  • Pension calculator
  • Workplace pension contribution calculators

Also, this new financial help webpage on our website has got:

  • Online, Telephone, and Face-to-face debt advice services
  • Money Manager for Universal Credit claimants
  • Redundancy Advice Plan

Accessing the Financial Tools

To access these tools, please click here. Alternatively, you can find these calculators on our website under the ‘More Support’ tab.

Money worries can impact your mental health.

If you feel your financial worries are affecting your mental health, please call our helpline number at 0808 801 0377 or chat with us online from our website here.

View this video message from the Cambridgeshire and Peterborough Staff Support Hub. It’s a short video (2 mins) and we are hoping that all 50,000 Social Care and Health staff will see this message, so please feel free to share it as widely as possible.

You’ve looked after everyone else – now it’s time for you