General Practice is busier than ever, with each practice employing varying systems and processes to deliver patient care. It can be difficult to identify how to make and show improvements in quality of care, efficiency and patient or staff satisfaction.
This series of webinars will ensure that general practice staff have access to the knowledge, tools and confidence to lead and participate in quality improvement initiatives while supporting and developing collaboration within the practice team and wider.
Please note that the sessions can be attended as a whole series or standalone sessions.
Book now for the the whole series or the below links for the individual sessions
Foundations of Quality Improvement in General Practice
Click here to book a single session
Live Webinar and Q&A: 19th November 2025, 14:30-15:30
Facilitator: Dr Kinnary Martin
By the end of this webinar, practice staff will:
- Understand the fundamentals of QI and why it matters in General Practice
- Determine the challenges and opportunities for QI in General Practice
- Understand how to use QI tools to facilitate improvement
- Identify 3 possible areas for change in their own practices
Measurement, Team and Taking the First Steps to Effective Quality Improvement
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Live Webinar and Q&A: 15th January 2026, 14:30-15:30
Facilitator: Dr Kinnary Martin
By the end of this webinar, practice staff will:
- Understand the importance of measurement and what to measure
- Be able to develop an aim statement
- Start to assess the components of their project team
- Understand how to scope, plan and start a QI project
Leading Quality Improvement and Fostering a Culture of Improvement
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Live Webinar and Q&A: 17th February 2026, 14:30-15:30
Facilitator: Dr Kinnary Martin
By the end of this webinar, practice staff will:
- Identify roles and responsibilities for practice-based projects
- Describe first steps for building a culture of continuous improvement in practice
- Explore leadership to build a strong QI culture
Collaborating for Impact – Quality Improvement Across Teams and Systems
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Live Webinar and Q&A: 18th March 2026, 14:30-15:30
Facilitator: Dr Kinnary Martin
By the end of this webinar, practice staff will:
- Explore collaboration across practices and PCNs.
- Understand how to align with wider system goals and funding opportunities.
- Describe how to sustain momentum for continuous improvement