Admin & Clerical

CPTH offer access to an experienced mentor for up to 3 mentoring sessions for Receptionists, Data Clerks, Administrators, Practice Managers and PCN Managers, who have started a role within General Practice within the last 12 months.

The Springboard Women’s Development Programme is designed for women from all backgrounds, ages and stages of their lives. It provides the tools to inspire and empower women to enhance their own skills and abilities, challenge power and equality, whilst building confidence, assertiveness and positive image. Cohort 4 starts in March 2022.

A comprehensive guide from NHSLA highlighting the different apprenticeships available and planned to launch with NHS Leadership Academy programmes included with them and who to contact for further information.

Health Education England (HEE) are funding a programme to support the development of General Practice Assistants (GPAs) in Primary Care, including up to £2,120 per candidate to practices for clinical time supporting learners, training outlay and mentor marking time. The scheme offers an exciting opportunity for General Practice staff to gain insight, knowledge and exposure within a health care environment.

Working in Primary Care can be incredibly rewarding but we all know that sometimes the fast pace, mounting workloads and other pressures can take their toll on your wellbeing. There is plenty of support and advice available and to make life easier for you, we’ve collated links to a variety of useful national and local resources on our Wellbeing page.

We are introducing series of forums for the Admin and Clerical Teams to help with hints and tips on dealing with challenging patients and coping strategies for the key roles you play in practice. The first in our series is 'How to Feel Powerful When So Much Is Out Of Your Hands' on Tuesday 29 June 2021, 1-2pm.

Apprenticeships enable new and existing staff to train on the job, through a work-based training programme that incorporates skills development, technical knowledge and practical experience, while getting paid. They can offer practices a cost-effective way to attract and develop a more diverse, skilled, flexible and motivated workforce.