Welcome! Resources for those working in admin and clerical roles with education, training and welfare are shown below.

If you are looking for something that’s not here, please let us know via the ‘Contact Us’ tab above or email candptraininghub@nhs.net


General Practice Assistant (GPA)

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Training & Development Opportunities

Mentoring Opportunities for Admin & Clerical Staff

CPTH offer access to an experienced mentor for up to 3 mentoring sessions for Receptionists, Data Clerks, Administrators, Practice Managers and PCN Managers, who have started a role within General Practice within the last 12 months.

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Springboard Women’s Development Programme

The Springboard Women’s Development Programme is designed for women from all backgrounds, ages and stages of their lives. It provides the tools to inspire and empower women to enhance their own skills and abilities, challenge power and equality, whilst building confidence, assertiveness and positive image. Cohort 4 starts in March 2022.

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NHS Leadership Academy Apprenticeship Pathways

A comprehensive guide from NHSLA highlighting the different apprenticeships available and planned to launch with NHS Leadership Academy programmes included with them and who to contact for further information.

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General Practice Assistant Programme & Funding 2022

Health Education England (HEE) are funding a programme to support the development of General Practice Assistants (GPAs) in Primary Care, including up to £2,120 per candidate to practices for clinical time supporting learners, training outlay and mentor marking time. The scheme offers an exciting opportunity for General Practice staff to gain insight, knowledge and exposure within a health care environment.

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Apprenticeships enable new and existing staff to train on the job, through a work-based training programme that incorporates skills development, technical knowledge and practical experience, while getting paid. They can offer practices a cost-effective way to attract and develop a more diverse, skilled, flexible and motivated workforce.

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Practice Medicines Co-ordinators (PMC) e-learning course

This CPD certified practice medicines co-ordinators (PMC) e-learning course from PrescQIPP is designed for non-clinical staff in GP practices that manage the repeat prescribing process.

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Edward Jenner Programme

If you want to feel more able to deal with the daily challenges of working in healthcare, better equipped to care for patients, lead services and provide leadership for those around you – supporting them to do their job better – the Edward Jenner programme is for you.

Designed with health and care staff, for everyone working in a health and care context, the programme is highly practical, patient-focused and a great way to understand the purpose, challenges and culture of the NHS.

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Mary Seacole Programme

6-month leadership development programme, designed in partnership with global experts, recently refreshed and delivered by experienced facilitators to develop your knowledge and skills in leadership and management. 12 modules covering leadership fundamentals, leading for improvement and management skills.

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PMA Diploma

PMA Diplomas are a more relaxed and personal route to gaining new skills and knowledge to achieve your qualification of choice. They enable us to concentrate on providing learning and coaching that fits around you and your work. Typically, most learners will complete in six months.

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Wellbeing & Resilience Resources

Working in Primary Care can be incredibly rewarding but we all know that sometimes the fast pace, mounting workloads and other pressures can take their toll on your wellbeing. There is plenty of support and advice available and to make life easier for you, we’ve collated links to a variety of useful national and local resources on our Wellbeing page.

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