Welcome! Resources for those working in admin and clerical roles with education, training and welfare are shown below.

If you are looking for something that’s not here, please let us know via the ‘Contact Us’ tab above or email candptraininghub@nhs.net

General Practice Assistant Programme & Funding 2021

Health Education England (HEE) are funding a programme to support the development of General Practice Assistants (GPAs) in Primary Care, including up to £2,120 per candidate to practices for clinical time supporting learners, training outlay and mentor marking time. The scheme offers an exciting opportunity for General Practice staff to gain insight, knowledge and exposure within a health care environment.

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Wellbeing & Resilience

Working in Primary Care can be incredibly rewarding but we all know that sometimes the fast pace, mounting workloads and other pressures can take their toll on your wellbeing. There is plenty of support and advice available and to make life easier for you, we’ve collated links to a variety of useful national and local resources on our Wellbeing page.

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Support for Admin & Clerical Staff with Patient Contact

We are introducing series of forums for the Admin and Clerical Teams to help with hints and tips on dealing with challenging patients and coping strategies for the key roles you play in practice. The first in our series is 'How to Feel Powerful When So Much Is Out Of Your Hands' on Tuesday 29 June 2021, 1-2pm.

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Apprenticeships

Apprenticeships enable new and existing staff to train on the job, through a work-based training programme that incorporates skills development, technical knowledge and practical experience, while getting paid. They can offer practices a cost-effective way to attract and develop a more diverse, skilled, flexible and motivated workforce.

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Practice Medicines Co-ordinators (PMC) e-learning course

This CPD certified practice medicines co-ordinators (PMC) e-learning course from PrescQIPP is designed for non-clinical staff in GP practices that manage the repeat prescribing process.

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