Welcome to the Practice Management Hub

We understand that managing a practice entails an enormous range of responsibilities and interests and we are building a bank of resources to support you with education, training, and information on new workforce initiatives and funding. We hope you’ll find something useful below, and if you’re looking for something specific that’s not listed then please get in touch via the ‘Contact Us’ tab or email us at candptraininghub@nhs.net


NHSE/I have recently expanded their free health and wellbeing coaching offer, #LookingAfterYouToo, to create a second initiative offering dedicated coaching support to all those who lead, manage and coordinate teams in Primary Care settings in England; #LookingAfterYourTeam. You can also find a range of resources, including social media assets, a video, PDF case studies and posters, website and email banners at Primary Care Coaching

East of England Leadership & Lifelong Learning Academy Practice Managers Programme

This is a five sessions virtual event for those working as practice managers in GP practices in the East of England. It is aimed at supporting leadership development over five interconnected modules, culminating in a shared system-wide learning event, and will provide the opportunity to develop the skills and qualities needed to be effective and influential leaders of change in Primary Care Networks. There is no cost to the programme as it is fully funded by  L& LL, however there must be 100% attendance to all modules. Applications close Wednesday 24th February, 5pm.


Enhanced Occupational Health and Wellbeing Service

Cambridgeshire and Peterborough STP are piloting a new programme to support colleagues to remain in work and well, or to return to work.


Kickstart Scheme

The PMA KICKSTART Scheme is an approved Department of Work and Pensions (DWP) Employer Gateway Scheme, delivered UK-wide, to provide a valuable and talent-rich resource to GP Practices – especially relevant during the COVID-19 pandemic.


The Government Kickstart Scheme provides funding to employers to create new job placements for 16 to 24 year olds on Universal Credit who are at risk of long term unemployment. You can find more information the Gov.uk website.



Apprenticeships enable new and existing staff to train on the job, through a work-based training programme that incorporates skills development, technical knowledge and practical experience, while getting paid. They can offer practices a cost-effective way to attract and develop a more diverse, skilled, flexible and motivated workforce.


New Roles and Additional Roles Reimbursement Scheme (ARRS)

The Additional Roles Reimbursement Scheme (ARRS), introduced in the 2019 GP Contract, is funding an unprecedented growth in the workforce, including the introduction of 14 new roles into Primary Care. CPTH is supporting Cambridgeshire & Peterborough practices to introduce, support, embed and train these new roles.


The Additional Roles Reimbursement Scheme (ARRS) supports practices financially to introduce the new roles. Full details of how the scheme works can be found in the most recent GP Contract Update, via the NHS website.


General Practice Fellowship

The General Practice Fellowship is an NHS England funded 2-year programme of financial and practical support for practices to help recruit and develop newly qualified GP and Nurses in Primary Care.


Patient Information Resources

Health & Wellbeing Coaches: How health coaching can help patients learn new skills, build confidence and reach health and wellbeing goals. Download PDF

Care Co-Ordinators: How a Care Coordinator supports patients to be actively involved in managing their health and to make decisions about care needs and treatment. Download PDF


Training you can request for your practice/PCN

Helpful signposting to training offers from reputable external providers that can be arranged directly with the provider and tailored to the needs of your practice/PCN.


NHSE Coaching

Coaching is available through the East of England Leadership Academy Coaching Register and you can find more information and how to register as a coachee on their website.


Pathway to Partnership

The Qualitas Pathway to Partnership development programme is for new and prospective partners in GP practices looking to accelerate their professional development.  The 12-month programme which starts in April 2021 is structured around three key pillars – Leadership, Strategy and Operations.(  For those new to partnership, NHS England offers funding via the New to Partnership Payment Scheme.)


Personalised Care

Personalised care represents a new relationship between people, professionals and the system. Working closely with partners, the NHS will roll out personalised care to reach 2.5 million people by 2023/24 and then aim to double that again within a decade.