Practice Management

We are excited to welcome you back to our second Leading Together Festival, taking place throughout July 2022. Building on last year’s success, we have another wide range of sessions built around the theme of the People Promise. This is an opportunity to develop and reflect, to inspire thinking and to learn with colleagues, even take away practical ideas and solutions. All events will be virtual, to be as inclusive as possible.

It was great last year to have so many people from across different organisations, networking and developing together. We hope this year’s festival will once again welcome colleagues from health and social care organisations across our Trust, our ICS and beyond. Wherever you work in care and health we welcome you and encourage you to get involved.

We really looking forward to seeing you during July.

Available free to Primary Care staff, 24 hours a day, 365 days a year. A team of trained wellbeing and counselling practitioners offer confidential, independent, and unbiased support for personal or work-based issues, and includes individual counselling sessions where relevant.

Two System-Wide Management Programmes - Compassionate Manger for leadership levels 2 and above and Compassionate Leader for leadership levels 4 and above

The retention team has worked closely with systems to support them to improve staff experience, retain our NHS people locally and undertake a range of actions to help staff feel valued, through the themes in Our People Promise

Leadership Listens is a series of curated podcasts for leaders in health and care. This mini-series of podcasts, as part of the Leadership Listens series, is all about compassionate leadership and is a collection of conversations between Professor Michael West and leaders from across the health and care sector.

It’s based around Michael’s latest book – Compassionate Leadership: Sustaining Wisdom, Humanity and Presence in Health and Social Care published in 2021 by Swirling Leaf Press.

The Programme Support Officer is responsible for the provision of senior administrative and project support services, the role will be positioned in the Postgraduate Dental and Medical Education Programme Management Team working on the delivery of a new Pharmacy Foundation Programme. There are two roles available, one supporting Assessment and Recruitment and another supporting the virtual learning platform Bridge.

With Winter Access funding, winter pressures and ARRS recruitment, this could be the optimal time to spread the recruitment net further. CPTH is funding Primary Care Careers recruitment support service to support practices and PCNs in the recruitment of roles in C&P primary care.

General Practice is particularly suited to supporting the development of healthcare students due to the wide range of learning opportunities and types of patient contact that take place in this clinical setting. It is also a great setting to support the development of staff and provide opportunities to upskill through many programmes.

Through the Looking After Our People – Retention Programme, we want to support systems and organisations to value and retain their people. We will bring together national experts and local experience to offer information, tools and practical support for systems and organisations across the NHS to help you deliver the NHS People Promise.

If you are a Clinical Director of a PCN and interested in having 1:1 coaching support from a qualified experienced executive coach, East of England Leadership Academy is offering 1:1 coaching support to Primary Care Network (PCN) Clinical Directors (CDs).

East of England Leadership Academy are offering coaching for NHS staff. Coaching is one of the key approaches through which leadership within organisations can be developed. Whether as a one-to-one focused and bespoke relationship or within a group context, coaching is often perceived as the single most effective development intervention that medical/clinical/ administrative staff in a variety of leadership roles can access.

NHS staff can access mentoring via the East of England Leadership Academy. Mentoring is the support and guidance of one individual to another to support and expand professional development. The emphasis is on the needs of the individual with mentoring encouraging independence, autonomy and self-development whilst helping to identify opportunities for future development.

In addition to social prescribing link workers, in April 2021 Personalised Care introduced 2 new roles: health & wellbeing coaches, and care co-ordinators. PCNs can benefit from time with experts in social prescribing to help you develop clear strategies to make the most of these
roles. This support offer is currently only available until March 2022 so early contact is advised.

A comprehensive guide from NHSLA highlighting the different apprenticeships available and planned to launch with NHS Leadership Academy programmes included with them and who to contact for further information.

You need a sponsorship licence to employ someone to work for you from outside the UK. Gaining the right to be a UK visa sponsoring practice has many advantages and could form an important part of your general practice workforce planning.

NHSE/I have recently expanded their free health and wellbeing coaching offer to create #LookingAfterYourTeam, a second initiative offering dedicated coaching support to all those who lead, manage and coordinate teams in Primary Care settings in England.

Primary Care Coaching have a range of LAY and LAYT materials that you can use to raise awareness of these wellbeing initiatives in your practice, including social media assets, a video, PDF case studies and posters, website and email banners.

The PMA KICKSTART Scheme is an approved Department of Work and Pensions (DWP) Employer Gateway Scheme, delivered UK-wide, to provide a valuable and talent-rich resource to GP Practices - especially relevant during the COVID-19 pandemic.

Apprenticeships enable new and existing staff to train on the job, through a work-based training programme that incorporates skills development, technical knowledge and practical experience, while getting paid. They can offer practices a cost-effective way to attract and develop a more diverse, skilled, flexible and motivated workforce.

14 new roles are being introduced into Primary Care with funding support from the Additional Roles Reimbursement Scheme (ARRS), introduced in the 2019 GP Contract. CPTH is supporting Cambridgeshire & Peterborough practices to introduce, support, embed and train these new roles.

The Additional Roles Reimbursement Scheme (ARRS) supports practices financially to introduce new roles. Full details of how the scheme works can be found in the most recent GP Contract Update, via the NHS website.

The General Practice Fellowship is an NHS England funded 2-year programme of financial and practical support for practices to help recruit and develop newly qualified GP and Nurses in Primary Care.

Health & Wellbeing Coaches: How health coaching can help patients learn new skills, build confidence and reach health and wellbeing goals.

How a Care Coordinator supports patients to be actively involved in managing their health and to make decisions about care needs and treatment.

Helpful signposting to training offers from reputable external providers that can be arranged directly with the provider and tailored to the needs of your practice/PCN.