Website Accessibility

This website aims to meet the international WCAG 2.1 AA accessibility standard, that explain how to make web content more accessible for people with disabilities. You can find our Website Accessibility Statement below.

We have made our site as easy to use as we can. To help you have an even better experience, we have created the guide below on how to change the settings by browser so you can tailor it to suit your individual needs.

We are always looking for ways to improve our web accessibility. If you come across any problems accessing our website, please contact us at

This accessibility statement applies to the Cambridgeshire & Peterborough Training Hub website (

This website is run by Cambridgeshire & Peterborough Training Hub (CPTH) which is hosted by Greater Peterborough Network Ltd. It is designed in line with recognised good practice, and guidance in creating accessible content is provided to all site administrators and editors.

Cambridgeshire & Peterborough Training Hub is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We want as many people as possible to be able to use this website. We’ve carried out an accessibility audit/testing and taken action to address the results. We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How accessible this website is

We know some parts of this website are not fully accessible.

  • Some elements are not keyboard accessible
  • Some elements do not receive focus visibility
  • There is no skip to content function
  • Some video and audio content may not have captions, transcriptions, or audio descriptions; live video streams do not have captions
  • Some images do not have meaningful alternative text
  • Some elements do not have accessible names
  • There may be some colour contrast issues due to branding and colours
  • Older PDFs (Portable Document Formats) and other documents may not be fully compatible with screen readers
  • Some links may not always be clearly described

Feedback and contact information

If you need information on this website in a different format like accessible PDF (Portable Document Format), large print, easy read, audio recording or braille, please contact us:

We aim to respond to emails within two business days.

Reporting accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us:

Read tips on contacting organisation about inaccessible websites.

Please also contact us if you require information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille. We’ll consider your requests and get back to you in 14 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, PDFs with information on using our services, and forms published as Word documents. We will work to fix essential documents or replacing them with accessible html web pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents that are essential to providing our services will meet accessibility standards.

Video content

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. We may also have some existing pre-recorded video content that was published before the 23rd of September 2020. This content is also exempt from the regulations. We are working to ensure that new video content we produce has appropriate captions, audio descriptions and transcripts, as necessary.

Online maps

Our service includes the use of online maps to show certain geographical information. These are not intended to be relied upon for navigational purposes and are exempt under the regulations. If you require the information presented in an online map in a different format, please contact us to discuss reasonable adjustments.

Third-party content

Our website may contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:

  • links to non-CPTH websites
  • content/functionality on our website
  • content hosted on other websites, such as social media sites
  • documents which are sent to us and uploaded

Preparation of this accessibility statement

This statement was last reviewed on 27th March 2023.

This website was initially tested in August 2021 by Vibe Agency. The test was carried out through a combination of Wave web accessibility evaluation tool and AXE accessibility monitor, together with manual testing.

Customising your experience


  1. Visit google translate here, making sure it is selected to website
  2. Select the language you want to translate to
  3. Pop in our website address

Increase text size

You can use keyboard shortcuts to magnify your screen, zooming in and out. (Use Ctrl for windows and Command for Mac)

  1. To zoom in press Ctrl and + (plus)
  2. To zoom out press Ctrl and – (minus)
  3. To return to default size press Ctrl and 0 (zero)

Live Subtitles for Video/Audio

  1. Select the three dots to the right of the web address on your chrome browser and select settings
  2. Select Accessibility
  3. Switch on Live Captioning
  4. Head over to the Training and Video section of our resource library. Hit play on any video and you will see a pop-up box with live captioning

Google Extensions

You can add extensions that convert text to Audio so once installed will read the web page aloud or font replacement extensions to make the web page Dyslexia Friendly. There are many free extensions you could install to suit your individual needs.

  1. Select the three dots to the right of the web address on your chrome browser and select settings
  2. Select Accessibility
  3. Select Add accessibility features through the Chrome web store

You can find more advice here: Google Chrome

Text to Audio

To read the web page aloud press Ctrl, shift and U using Windows. Use Command, shift and U using a Mac.

Accessibility Options

  1. Select the three dots to the right of the web address on your edge browser and select settings
  2. Select Accessibility

To read more about the accessibility options, visit the Microsoft website here.

Microsoft Extensions

  1. Select the three dots to the right of the web address on your edge browser and select extensions
  2. On the Microsoft Edge Add-ons Select Accessibility
  3. Install the free extensions to suit your individual needs

There are accessibility adjustments for vision, hearing, mobility, and cognitive needs. You can find more information and how to apply these options here: Mac accessibility

Please be aware, some of our content is not supported through Safari browser, such as videos played through vimeo under the resource library.

You can also amend your settings via your Mac system preferences, select Accessibility. For example here you can convert text to audio by selecting VoiceOver and enabling, you can also access this via the shortcut Command F5.

You can find advice here Windows 10 accessibility


If you require information in an alternative, please get in touch to discuss via

Equality, Diversity & Inclusion

At the Training Hub, we are dedicated to creating positive learning experiences for those working in general practice throughout Cambridgeshire and Peterborough and are committed to doing so in an inclusive way.

Find out more here


If you are attending a Training Hub event and need to advise us of any health conditions, mobility requirements, impairments or learning disabilities so we can cater for your needs please get in touch via


We really value your feedback, if you have any further feedback that you would like to give us including the accessibility of our events and any content you receive, we are always happy to listen. Please get in touch via