Your role as a Practice Manager covers a wide range of responsibilities and interests and we are here to provide you with learning opportunities, career development and support.

We hope you’ll find something useful below, and if you’re looking for something specific that’s not listed then please get in touch via the ‘Contact Us’ tab or email

The Role of Practice Manager

A Practice Manager is responsible for the smooth running of a medical centre and its team of clinical and non-clinical staff.

Find out more

Primary care manager career development framework

This framework should be used as guidance and a mechanism for enhancing current offers and identifying the current gaps that could make the difference to supporting primary care managers.

Read More


People Performance Management Toolkit: make time to talk about all aspects of performance

Whether you are a new or experienced people manager, the People Performance Management (PPM) Toolkit provides practical support and aims to help you develop the skills needed to deal with key management situations confidently and consistently.

Visit website

Training & Development

Training Courses & Events

You can find all of our training courses and events in the Training & Events calendar. Use the Profession and Keyword filters to search for training by role or topic. If you can't find what you're looking for please email us at

Read More

Leadership & Career Development

We are here to help and support your career development. Click the 'read more' button to find a range of information, training & development and funding opportunities.

Read More

Peer Support

Peer Support Quick Guide

The Peer Support Quick Guide provides links to local and national support groups for both Practice Managers and PCN Managers. It includes links to Facebook, WhatsApp and email groups, discussion forums and meetings.

Read More

Greater Peterborough and Cambridge Practice Managers


Practice Manager Area meetings (coordinated by Emma Drew, LMC)


Primary Care Networks Discussion Forum

General Practice Managers UK

National PCN Managers WhatsApp Group

C & P PCN Managers WhatsApp Group

If you would like to join the group please contact with your mobile number.

Coaching & Mentoring

Coaching & Mentoring for NHS Staff

East of England Leadership Academy are offering coaching and mentoring for NHS staff. Coaching is one of the key approaches through which leadership can be developed, whether as a one-to-one focused and bespoke relationship or in a group context. Mentoring offers support and guidance with the emphasis on the needs of the individual and encourages independence, autonomy and self-development whilst helping to identify opportunities for future development.

Visit website


Wellbeing Tools & Resources

You can find wellbeing tools and resources to support your own and your staff's wellbeing in our Resource Library.

Find resources

HELP Employee Assistance Programme

Available free to Primary Care staff, 24 hours a day, 365 days a year. Trained wellbeing and counselling practitioners offer confidential, independent, and unbiased support for personal or work-based issues, and includes individual counselling sessions where relevant.

Read More