We hope you’ll find something useful below, and if you’re looking for something specific that’s not listed then please get in touch via the ‘Contact Us’ tab or email firstname.lastname@example.org
Your role as a Practice Manager covers a wide range of responsibilities and interests and we are here to provide you with learning opportunities, career development and support.
The Role of Practice Manager
A Practice Manager is responsible for the smooth running of a medical centre and its team of clinical and non-clinical staff.
CPTH General Practice Management Ambassador
I have been working in the NHS for twenty years and have been a practice manager for eleven years. In my role as General Practice Management Ambassador I am here to guide and support Practice and PCN Managers and their teams, looking for ways for us to be able to build on recruitment and retention in Primary Care.
I hope to be in contact with you all but please do not hesitate to contact me if you have any questions or requests for support – email@example.com
People Performance Management Toolkit: make time to talk about all aspects of performance
Whether you are a new or experienced people manager, the People Performance Management (PPM) Toolkit provides practical support and aims to help you develop the skills needed to deal with key management situations confidently and consistently.
Training & Development
Training Courses & Events
You can find all of our training courses and events in the Training & Events calendar. Use the Profession and Keyword filters to search for training by role or topic. If you can't find what you're looking for please email us at firstname.lastname@example.org
Leadership & Career Development
We are here to help and support your career development. Click the 'read more' button to find a range of information, training & development and funding opportunities.
Peer Support Quick Guide
The Peer Support Quick Guide provides links to local and national support groups for both Practice Managers and PCN Managers. It includes links to Facebook, WhatsApp and email groups, discussion forums and meetings.
Greater Peterborough and Cambridge Practice Managers
Practice Manager Area meetings (coordinated by Emma Drew, LMC)
Primary Care Networks Discussion Forum
General Practice Managers UK
National PCN Managers WhatsApp Group
C & P PCN Managers WhatsApp Group
If you would like to join the group please contact email@example.com with your mobile number.
Coaching & Mentoring
Coaching & Mentoring for NHS Staff
East of England Leadership Academy are offering coaching and mentoring for NHS staff. Coaching is one of the key approaches through which leadership can be developed, whether as a one-to-one focused and bespoke relationship or in a group context. Mentoring offers support and guidance with the emphasis on the needs of the individual and encourages independence, autonomy and self-development whilst helping to identify opportunities for future development.
Wellbeing Tools & Resources
You can find wellbeing tools and resources to support your own and your staff's wellbeing in our Resource Library.
HELP Employee Assistance Programme
Available free to Primary Care staff, 24 hours a day, 365 days a year. Trained wellbeing and counselling practitioners offer confidential, independent, and unbiased support for personal or work-based issues, and includes individual counselling sessions where relevant.