Mentoring for Admin & Clerical Roles

CPTH is committed to offering and signposting to a range of coaching and mentoring services for primary care general practice staff in Cambridgeshire and Peterborough.

What is Coaching & Mentoring?

Coaching and mentoring is a key professional development tool to support adult learning. It is used in leadership development and to assist the primary care workforce to grow and develop.

Coaching is a thought-provoking and creative process that inspires individuals to maximise their personal and professional potential. It helps to boost morale, increase motivation, engage enthusiasm, reduce levels of stress, improve self-confidence and performance and encourage a more proactive approach to addressing issues and making decisions.

Mentoring for Admin & Clerical Roles

  • Are you in need of an opportunity for discussion in a safe environment?
  • Are you looking to boost your self-confidence and reduce stress?
  • Are you wanting some guidance on how to increase your performance in your role?
  • Are you wanting to maximise your potential and need guidance on how to develop your career?

CPTH are delighted to be expanding our mentoring opportunities to the Administration and Clerical teams within General Practice.

If you have started a role within General Practice within the last 12 months and are in any of the following roles, the Training Hub will provide you with access to an experienced mentor for up to 3 mentoring sessions:

  • Receptionist
  • Data Clerk
  • Administrator
  • Practice Manager
  • PCN Manager

This mentoring is funded by the Training Hub.


Mentor Profile

Heather Harman is a freelance practice manager and has developed her career working in a number of different roles in Primary Care and the wider NHS. these include reception, pharmacy, operations, HR and management. Heather is pleased to be able to offer support to administration and management colleagues.

How to Access Mentoring

If you would like to access mentoring sessions with Heather, please complete and submit the form below.  All information provided is treated in the strictest confidence, and although line management consent is not required, it would be appropriate to make them aware you are accessing this support.

Free NHS Coaching for Primary Care

There are also three coaching offers available from NHS England and NHS Improvement to all primary care colleagues, tailored to individual needs. Experienced coaches can help you as an individual, support you to manage your team and reflect on your career goals and ambitions.

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