Overview of role

  • AfC Band 3 / 4 dependent on experience
  • Reimbursement not available for this role

As part of the wider team in general practice, General Practice Assistants provide a support role, carrying out administrative tasks, combined in some areas with basic clinical duties. They focus on supporting General Practitioners in their day-to-day management of patients, specifically aimed at reducing the administrative burden, making best use of consultation time, and supporting those particularly vulnerable to isolation who are regular attenders at the practice.

Development of the role depends on a range of factors – patient needs, existing skill mix, culture and having the staff, time, and financial resource to invest in work-based learning, mentorship, and supervision.


  • A work-based learning programme has been developed that typically takes 6-9 months to complete. Learning takes place in the practice, led, and assessed by a GP mentor
  • Learners are usually existing staff with some experience of general practice (such as HCAs or receptionists) who are upskilling to the GPA role
  • Learners are expected to have 1 day per week of protected time to learn their new skills.  This includes time to work with their GP mentor, for teaching and ‘hands on’ experience (half a day) and time to upload their evidence of competence to the online platform (half a day).
  • A GPA certificate is awarded on successful completion of the competency-based portfolio.

More information can be found here: General Practice Assistant (GPA) Scheme – Training Hub (cptraininghub.nhs.uk)

Further Information:

Click the link to find out more about the role, including job descriptions, case studies and more: General Practice Assistant