General Practice is busier than ever, with each practice employing varying systems and processes to deliver patient care. It can be difficult to identify how to make and show improvements in quality of care, efficiency and patient or staff satisfaction.

This series of webinars will ensure that general practice staff have access to the knowledge, tools and confidence to lead and participate in quality improvement initiatives while supporting and developing collaboration within the practice team and wider.

Leading Quality Improvement; Fostering a Culture of Improvement and Collaborating for Impact across teams

Live Webinar and Q&A: 18th March 2026, 14:30-16:45

Facilitator: Dr Jessica Randall-Carrick

By the end of this webinar, practice staff will:

  • Identify roles and responsibilities for practice-based projects
  • Describe first steps for building a culture of continuous improvement in practice
  • Explore leadership to build a strong QI culture
  • Explore collaboration across practices and PCNs.
  • Understand how to align with wider system goals and funding opportunities.
  • Describe how to sustain momentum for continuous improvement