Overview:

This workshop is for all colleagues undertaking quality improvement within primary care teams, and those who want to! The aim of this workshop is to explore how to undertake successful quality improvement activities, develop skills to address possible barriers and highlight useful resources.

Learning objectives:

  • What can QI be?
  • To explore common problem areas in QI projects
  • To test QI tools commonly used to enhance team projects
  • To illustrate techniques used to evaluate current work
  • To understand how to use these in your projects
  • Develop skills in leading change

Who is it for:

GPs, GPNs, Practice managers, and Pharmacists currently involved in quality improvement activities.

Background:

Good quality primary care is known to be associated with several positive outcomes for patients including lower rates of avoidable mortality, reduced health inequalities, and lower health care costs. Organisational improvement is often based in secondary care, and the complexity of primary care systems can make sharing of good practice more difficult. Evaluation of the QOF showed only modest changes in health outcomes but studies have shown participation in improvement activities has been associated with reduction in burnout.

Additional information

This workshop is part of the quality improvement capacity and knowledge (QUICK) project funded by the Health Foundation until end March 2022. The overarching aim of which is ‘To improve understanding, awareness, engagement with and use of QI methods in general practice.