Overview of Role
Health coaching is a partnership between health and care practitioners and people. It guides and prompts people to change their behaviour, so that they can make healthcare choices based on what matters to them.
Health and wellbeing coaches (HWBCs) will predominately use health coaching skills to support and motivate people with lower levels of patient activation over a period of sessions to develop the knowledge, skills and confidence to become active participants in their care.
HWBCS will use a non-judgemental approach that supports the person to self-identify existing issues and encourages proactive prevention of new and existing illnesses. This approach recognises that people often have the solutions to manage their own conditions and is based on using strong communication and negotiation skills, supports personal choice and positive risk taking, addresses potential consequences, and ensures people understand the accountability of their own decisions based on what matters to the person.
Jo Wallis has been practising as a health & wellbeing coach within Cambridgeshire & Peterborough Foundation Trust. She explains in this video how she uses health coaching to support patients with what they need: Film 3 Health & Wellbeing Coach – YouTube
Health coaching support may be provided 1:1 or via group; HWBCs may also provide access to self-management education, peer support and social prescribing and can also play a crucial role in helping the wider PCN to understand the barriers for individuals/groups in accessing support in the community, and use this insight in developing community-based support, working as part of the wider social prescribing model.