This event is popular and places cost £60 per person, funded through GP Retention money held by the Training Hub, so please only book if you are sure you can attend. If you do book and later find you are unable to attend for any reason, please let us know so that we can reallocate your place to our waiting list.
Event by Training Hub
Conflict Resolution
Funded
What is a conflict:
- What causes conflict; conflict categories
- Conflict management styles; the impact of unresolved conflict
- Advantages of conflict
Techniques for preventing conflict:
- The Filter Test
- Finding common ground and silver linings.
Preparing to manage a conflict:
- 6 step preparation model
- Balancing emotional intelligence + logical thinking
Steps to resolution:
- A framework for working together to resolve a conflict
- Applying the framework (skills practice)
Tips & Tools:
- Diffusing tension
- Positive communication
More Events
Active Bystander Training
Thursday 07 November 2024
|
10:00am - 11:15am
Free!
Book Now
Telephone Communication Skills, Signposting and Prioritisation Workshop
Tuesday 09 July 2024
|
1:30pm - 5:00pm
Funded
Book Now
Understanding Blood Tests
Tuesday 18 June 2024
|
1:45pm - 5:00pm
Funded
Join Waiting List