The ability to navigate difficult conversations with confidence and sensitivity is a vital skill that shapes your professional reputation and strengthens workplace relationships. This webinar focuses on practical strategies to approach challenging discussions while fostering mutual respect and understanding.

What to expect from the webinar

  • The webinar is up to one hour
  • It is taught by a subject matter expert
  • No preparation is needed, just bring a pen and paper if you want to make notes
  • A certificate of attendance will be given for watching the full duration of the live webinar
  • The webinar will be recorded and a link sent out when it has ended.

What you will learn

By the end of this webinar you will:

    • develop assertiveness and conflict management techniques to handle workplace challenges effectively
    • identify emotional triggers in yourself and others, and learn how to respond constructively
    • explore strategies to initiate courageous conversations, overcome barriers, and transform them into meaningful and productive discussions.

Who is this webinar for?

  • All BMA members.