This event is popular and places are funded by the Training Hub, so please only book if you are sure you can attend. If you do book and later find you are unable to attend for any reason, please let us know so that we can reallocate your place to our waiting list.

Medical terminology

  • Test results abbreviations
  • Common conditions terminology
  • Pathology abbreviations
  • Common acronyms

Patient registration

The basic registration

  • What information is needed in order to register a patient
  • To go over registrations as per PCSE guidance. From the registration form to entering onto the system (s1)

Clinical Correspondence

Looking at letters coming into practice

  • What is the Admin and Clerical Teams role in looking after correspondence
  • Overview of incoming letters
  • What is important to code
  • What needs to be shown to a clinician urgently

GDPR and confidentiality

  • What is GDPR and what are your responsibilities
  • What is Data Protection and what are your responsibilities
  • When and why is Consent needed
  • How to deal with queries from Next of Kin