This GP education session is being delivered as part of the CPTH GP Education Programme, for GPs and ACPs working in General Practice in Cambridgeshire and Peterborough.
For this evening session, we will be joined by Toby Longwill from Island Health and John Dale-Skinner of the MDU for an informative talk and discussion on Managing Complaints, including stats on the subject, how to avoid complaints and what good complaint handling looks like, plus plenty of time for Q&A.
This event will take place via zoom, you will find the zoom link in your booking confirmation email.