This programme focuses on the HR, employment and people issues that regularly arise in general practice. We will cover employment law in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with staffing challenges. There will be an update on the changes in the employment and legislative frameworks that will affect practices and employers.

The web workshop also includes a look at employment models for PCN staff and liability implications for practices – this includes TUPE and or where necessary redundancy – when practices are looking at merging, partnering or taking over a practice. The workshop will provide the practical guidance on how to manage the likely changes resulting from the new models of delivering GP services.

The module will be delivered as interactive web workshop sessions with practical guidance to enable participants to map the techniques and outcomes onto their own practice.


Participants will improve their understanding of the contractual and legal requirements of staff employment and will also receive frameworks for managing staff behaviour. This will include:

  • HR & Staff Management
  • Employment status and employment contracts
  • Legislative changes
  • Holiday pay, sick pay and overtime
  • Discrimination and Equality, including sexual harassment in the workplace and family friendly rights
  • How to manage contracts, probationary periods and staff induction
  • Performance Management – skills and behaviour
    o Dismissal, Unfair dismissal, discipline & the ACAS code
  • Constructive dismissal (including bullying at work)
  • Grievances and how to handle them correctly
  • Working time issues (including holiday issues)
  • Managing sickness, absence and return to work
  • Family-friendly rights