About the session 

Conducting Courageous Conversations 

Exploring the skills that underpin effective communication to build confidence in having conversations that might have otherwise been avoided or seemed difficult.  

In this workshop we will understand why we need to hold courageous conversations and explore the skills that underpin effective communication. We will focus on active listening, effective questioning, coaching techniques and adopting a solution-focused approach to conduct courageous conversations.     

Who is this session for 

The NHS Leadership Academy provides leadership development for people of all backgrounds and experiences across health and care.  

The session will be virtual  

Other information: 

If your circumstances change and you can no longer attend, please email EOE@leadershipacademy.nhs.uk  

About the facilitator

Katie Adams - Leadership Development Consultant. Katie is one of our Leadership Development Consultants. She works our clients to develop their leadership and management teams. Whether that is delivering Team Leader Apprenticeship’s or bespoke Leadership and Management Development Programs. Katie also is our Digital Manager, ensuring that Aspire’s digital learning content is relevant and keeps pace with digital developments. As custodian of Aspire’s online learning platform, Katie takes responsibility for the structure and organisation of the Digital Learning Hub.