The JOY software has been upgraded to enhance functionality and user experience.

The familiar JOY heart icon in SystmOne is being replaced with the new JoyConnect interface.

JoyConnect offers improved integration and usability, supporting more streamlined referrals and data sharing.

JoyConnect is a software tool designed to streamline the referral and signposting of non-clinical interventions at scale.   By simplifying referrals, it will allow healthcare staff to easily refer patients to local and national services.

JoyConnect functions as an AI assistant suggesting local support services based on a patient’s medical record and postcode.  It supports staff with relevant non-clinical options for referral and signposting in a way that optimises resources and enhances patient care, making it a valuable tool as part of the Joy system.

The Primary Care IT team will be supporting practices and PCNs with the installation of JoyConnect.

The team at Joy will provide more information about JoyConnect through a series of webinars which will include details of the roll out across Cambridgeshire and Peterborough.  The webinars will be recorded and shared for those staff that unable to attend.