A Modern General Practice model is a way of organising work in general practice to help enable practices to provide fair and safe care, while also supporting the sustainability of services and an improved experience for both patients and staff.

The model involves practices:

  • having a full understanding of demand and available capacity;
  • providing easy to use access routes to patients;
  • collecting consistent information from the patient at the point of contact;
  • using this information to give the most appropriate help to patients based on need; and
  • improving management of non-patient facing workload to help release capacity.

Navigating through the ‘How to’ guides and the GPIP offers

This webinar helps you identify where to focus your improvement, where and how to start, what to expect and how to make the most of our improvement programme offers including self-navigation tools, resources and webinars.