As part of the Early Adopter PCN Diabetes Programme, Dr Ollie Hart will be delivering this workshop to give people a taste of health coaching tailored to Patient Activation Measures (PAM).

Who this is for?

This workshop is aimed at the Early Adopter PCN Clinical Directors, Diabetes Leads and their teams. Other professionals with an interest in this areas would be welcome to attend.


  • What is PAM
  • Why change what we are doing?
  • How do you do PAM well?
  • What do the results tell us?
  • So what can we do with the results? Quadrant model
  • How can we embed PAM in our systems?


Dr Ollie Hart has been a GP partner at Sloan Medical Centre, Sheffield, since 2004. He is happiest with one foot in front line clinical care, and the other in leading and innovating change. Using experience from each to inform and inspire the other, keeps him excited about creating conditions for people to flourish.

He has been clinical lead for Sheffield’s person centred care program since 2014, which has followed an iterative process in engaging 70 GP practices to develop person centred care skills. As part of this work, Sheffield has introduced the use of PAM in primary care for a range of long-term conditions. He has been one of the founder members of NHS England’s PAM learning set and is a national leader for collaborative Care and Support planning for the RCGP.


Refreshments are provided on arrival.