Preventing and managing complaints

Within this  one hour webinar we will looks at the common causes of complaints, take into consideration the relevant law and guidance, providing tips and techniques to reduce your exposure to complaints, and finally how to deal with them when they happen.

The MDU is the UK’s leading defence organisation, run by doctors for doctors. We have over 135 years’ experience of successfully defending our members’ professional reputations. Our expert team of doctors and lawyers and claims handlers are on hand to provide support when you need it. In addition we offer further support via extensive learning and development programs, and tailor made seminars, all designed to help you tackle the day to day challenges you may face as a medical professional.