The main aim of this half day is to increase the awareness of how to record, discuss and learn from significant events.

Aimed at

This course is open to any registered clinician and would be ideal to use as part of an induction or new to practice toolkit.

13:15-13:30 Registration
13:30-13:45 Introduction and aims of the afternoon, what would you like to cover
13:45-14:30 CQC safety framework, CQC assessment areas, what is a CQC inspection and what does it cover, how might you be involved?
14:30-15:00 What is a significant event, recording of significant events
15:00-15:15 Break
15:15-16:15 How to discuss significant events, no blame culture, how to learn from significant events with small group activity and scenarios
16:15-16:30 Summary and close

Please note that you will need to bring your own refreshments as they are not provided.