Unpacking Communication – Constructive conversations with people and communities

How we communicate about engagement and co-production frames people’s experiences of the process. If we do it poorly we don’t just confuse or lose the message, we can actively harm the way people see us and the services they could be accessing. If we do it well, we can build new trust, strengthen relationships and open up new connections and possibilities for us and our communities.

This workshop will provide space and direction to consider how we can communicate better to gain added value beyond simply getting the message across. We will explore:

  • What we mean by ‘communicate’
  • How can we start, open and close conversations with our communities?
  • What we need in our ‘Communication Toolbox’

Questions about this event?

Name: Public Participation Team