These sessions are each of up to 90 minutes online, focusing on specific improvement topics and approaches. They are designed to enable those working at practice and PCN level to explore specific topics.

Workforce Optimisation Modular Series

Three sessions based on a workforce approach with tools and quality improvement techniques to help teams design, plan and implement sustainable roles based on local priorities. The sessions use a range of tools to help teams take practical steps in building and developing their workforce.

The sessions aim to support the design and delivery of new ways of working in general practice to improve care and access for patients. This will be done through a series of practical design steps building a job core purpose with supporting engagement and implementation plans.

To get the most from the sessions participants should:

  • bring a live workforce priority you are currently working e.g., introducing a new role, or redesigning some of your current roles to improve how we meet patient’s needs and local priorities
  • attend all sessions in order as the tools and approaches build across all three sessions.

The modular sessions are for GPs and Practice Managers, as well as representatives of other disciplines involved in new roles / redesign (This webinar series is for PCNs and practices staff).

For more about the Access Improvement programme delivered by the Time for Care team please visit our website

Session I | Introduction to workforce Optimisation – first steps

An introduction to the principles of workforce Optimisation that are key to the successful introduction of new roles and ways of working, and the essential first steps.

Session II – What do we want this new way of working to deliver for us?

Using quality improvement tools, explore the potential of your new roles or different ways of working. Identify local priorities and determine what impact you expect to see so that you successfully design roles that will attract and retain the right people. This would be an interactive session to apply the tools and includes a case example.

Session III – Steps to help sustain new ways of working in practice

Practical approaches to help develop, design, and support new ways of working to ensure successful transition, including the implications for learning and development and what to look for in recruitment. This would be an opportunity for participants to use case examples to demonstrate tools used to identify capacity and priorities through tasks and identification of training required for each of these.