Mentoring for Admin & Clerical Roles

CPTH is committed to offering and signposting to a range of coaching and mentoring services for primary care general practice staff in Cambridgeshire and Peterborough.

What is Coaching & Mentoring?

Coaching and mentoring is a key professional development tool to support adult learning. It is used in leadership development and to assist the primary care workforce to grow and develop.

Coaching is a thought-provoking and creative process that inspires individuals to maximise their personal and professional potential. It helps to boost morale, increase motivation, engage enthusiasm, reduce levels of stress, improve self-confidence and performance and encourage a more proactive approach to addressing issues and making decisions.

Mentoring for Admin & Clerical Roles

  • Are you in need of an opportunity for discussion in a safe environment?
  • Are you looking to boost your self-confidence and reduce stress?
  • Are you wanting some guidance on how to increase your performance in your role?
  • Are you wanting to maximise your potential and need guidance on how to develop your career?

CPTH are delighted to offer mentoring opportunities to the Administration and Clerical teams within General Practice.

If you are in any of the following roles, the Training Hub will provide you with access to an experienced mentor for coaching and mentoring sessions:

  • Receptionist
  • Data Clerk
  • Administrator
  • Practice Manager
  • PCN Manager

This mentoring is funded by the Training Hub.

 

Mentors

Heather Harman is a freelance practice manager and has developed her career working in a number of different roles in Primary Care and the wider NHS. these include reception, pharmacy, operations, HR and management. Heather is pleased to be able to offer support to administration and management colleagues.

Rowena Pilsworth is an experience senior manager who has spent the last 9 years working in general practice as a practice manager and managing partner.  She is passionate about supporting others in order for them to reach their full potential and develop resilience to deal with the every day challenges of working in general practice and often the conflicting priorities of home and work life.  With a wealth of administration and management experience in both the private and public sector, Rowena is able to use her knowledge and skills to help others overcome the road blocks to moving forward in both work and home life.  WhatsApp, face-to-face, video and walking sessions available.

Melanie Gearing is an ILM Level 5 Certified Coach with over 20 years of experience as a Practice Manager within Cambridgeshire. Throughout her career she has been proactive in the support of both her Practice Team and Management peer group in order to promote personal development and resilience. Melanie is passionate about coaching as a way to support others in navigating change and overcoming personal and work challenges with authenticity. She has found coaching to be a rewarding and meaningful way to make a positive difference in people’s lives, helping them unlock their potential and achieve their goals. Melanie is available to provide coaching either in person or online.

How to Access Mentoring

If you would like to access mentoring sessions, please complete and submit the form below. All information provided is treated in the strictest confidence, and although line management consent is not required, it would be appropriate to make them aware you are accessing this support.