Mentoring for Personalised Care Roles

CPTH is committed to offering and signposting to a range of coaching and mentoring services for primary care general practice staff in Cambridgeshire and Peterborough.

What is Coaching & Mentoring?

Coaching and mentoring is a key professional development tool to support adult reflective learning. It is used in leadership development, and to support senior managers and clinicians throughout the NHS and to assist the primary care workforce to grow and develop.

Coaching is a thought-provoking and creative process that inspires individuals to maximise their personal and professional potential. It helps to boost morale, increase motivation, engage enthusiasm, reduce levels of stress, improve self-confidence and performance and encourage a more proactive approach to addressing issues and making decisions.

Mentoring for Personalised Care Roles

CPTH are delighted to be expanding our mentoring opportunities to the Personalised Care roles within General Practice.

If you have started a role within General Practice within the last 12 months and are in any of the following roles, the Training Hub will provide you with access to an experienced mentor for up to 3 mentoring sessions:

  • Social Prescribing Link Worker
  • Health and Wellbeing Coach
  • Care Coordinator

This mentoring is funded by the Training Hub.


Jo Wallis, a physiotherapist by training, is Health Coach Lead in Cambridgeshire and Peterborough NHS Foundation Trust (CPFT). She has been coaching both staff and service users of the NHS for over 9 years. Jo currently works across 4 directorates in CPFT, 3 of which are clinical, mental, and physical health. Her role includes, but not exclusively, to ensure staff understand personalised care and support planning and embed its use within all clinical practice. She is responsible for ensuring staff have access to training on personalised care planning to enable the delivery of the comprehensive model of care set out in the NHS Long-term plan. She is also responsible for the delivery of clinical coaching training and CPD in the trust.

Jo trained with The Performance Coach Health, funded by Health Education East of England, in 2013 and went on to complete a further 6-day training to deliver health coach training in the NHS. She is a qualified 360 facilitator and hold a certificate in coaching and mentoring.

Joanne Hutchinson works in Personalised Care and is passionate about people development. She is a qualified ILM 5 Coach and Mentor, and can offer support to all Personalised care roles including Social Prescribers, Care Coordinators and Health and Wellbeing coaches.  Jo has 15 years experience in the healthcare industry, and is part of the Senior Leadership Team Lead Social Prescriber for her PCN.  She is responsible for fully inducting staff on her team and supports staff with the getting the right level of training within their roles.

Jo trained with Grow Develop Solutions and obtained her ILM 5 in 2023. She is both coaching and mentoring staff and patients in her day-to-day role. Jo is also an accredited DISC practitioner, has completed training with Peak Performance in health coaching and an allocated Mental Health First Aider for her organisation. She is passionate about helping people become the best they can be, in a supportive environment.

How to Access Mentoring

If you would like to access mentoring sessions, please complete and submit the form below.  All information provided is treated in the strictest confidence, and although line management consent is not required, it would be appropriate to make them aware you are accessing this support.

Free NHS Coaching for Primary Care

There are also three coaching offers available from NHS England and NHS Improvement to all primary care colleagues, tailored to individual needs. Experienced coaches can help you as an individual, support you to manage your team and reflect on your career goals and ambitions.

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