Non-Clinical Primary Care Staff Training

Screening pathway → barriers → conversations → reasonable adjustments → practical support and signposting

Audience

Social prescribers, care coordinators, navigators and other primary care staff who engage directly with patients including HCA and GPA.

Aim

To give non-clinical staff the knowledge, confidence and practical resources to support patients to participate in bowel cancer screening.

Session outline

  • Understanding bowel screening –
    ·       Programme overview and intended outcomes.
    ·       Introduction to FIT
  • Understanding barriers –
    ·       Common barriers to screening uptake.
    ·       Challenges affecting underserved populations
  • Supporting different patient needs –
    ·       Reasonable adjustments.
    ·       Accessible and visual materials.
    ·       Resources in different languages.
    ·       Guidance for carers and support staff.
  • Effective conversations–
    ·       Example patient conversations.
    ·       Role-play scenarios.
    ·       Practical approaches to supporting patients.
  • Resources and signposting–
    ·       Existing bowel screening resources and toolkits.
    ·       Resources to support social prescribers and care coordinators.

    Learning objectives

    By the end of the session, participants should be able to:

    • Explain the purpose of bowel cancer screening and FIT in straightforward, patient-friendly terms.
    • Recognise common barriers that may prevent someone completing bowel screening.
    • Use appropriate approaches when discussing screening with patients.
    • Identify where reasonable adjustments or accessible information may be required.
    • Signpost patients, carers and support staff to appropriate screening information and resources.
    • Support patients practically to engage with and complete bowel cancer screening.