The principle of person centred care and personalisation is now well established in policy and practice and is critical to the future success and quality of NHS services. With COVID 19 forcing many services to move online, what does this mean for person centred practice development and what do system leaders need to do to support clinical teams and the personalised care workforce to make the shift successfully? This session brings together those who have been working to shift person-centred care and support online over the last 12 months and provides a safe space to share experiences and reflect together on:
- The opportunities and challenges of delivering person centred digital care
- What needs to happen to support the workforce to maintain person centred care in the virtual world
Following the session, we will produce a summary paper to support system leaders to plan to support person centred digital care in 2021 and beyond.