Medical terminology

  • Test results abbreviations
  • Common conditions terminology
  • Pathology abbreviations
  • Common acronyms

Patient registration

The basic registration

  • What information is needed in order to register a patient
  • To go over registrations as per PCSE guidance. From the registration form to entering onto the system (s1)

Clinical Correspondence

Looking at letters coming into practice

  • What is the Admin and Clerical Teams role in looking after correspondence
  • Overview of incoming letters
  • What is important to code
  • What needs to be shown to a clinician urgently

GDPR and confidentiality

  • What is GDPR and what are your responsibilities
  • What is Data Protection and what are your responsibilities
  • When and why is Consent needed
  • How to deal with queries from Next of Kin