Conflict is common
- 1 in 7 of healthcare staff report physical violence
- 1 in 10 report discrimination
- 1 in 12 report unwanted sexual behaviour
Conflict between colleagues
This is also common with 25% of GP staff reporting distress in working relationships.
The price of poorly managed conflict
As well as the personal price, the financial impact of a poor workplace culture, bullying, harassment, contributing to sickness, absence, presenteeism and staff turnover is estimated to cost the NHS upwards of £2.3 billion per year.
NHS resolution being fair 2 report
Conflict management is a crucial competency
Channelling conflict well can not only minimise injury but also foster critical thinking, clarify boundaries and result in deeper resolutions. But reading about conflict management is not the same as practicing skills.
Conflict management in healthcare
Simple, effective and empowering. Combining science, practical skills and support Dr Bhatia is offering a pioneering channelling conflict workshop. This is not a substitute for formal conflict management training, rather a safe space to explore. “This is more useful than BLS, I wish i did this annually”

