Active Bystander Training

Event overview

Witnessing verbal and physical abuse, discrimination, racism and micro-aggression effects everyone! Have you ever been in a situation where you want to challenge someone’s behaviour – but you didn’t know how to do it or what to say?

This session has been developed to support ALL members of the Primary Care Team and we welcome anyone who works in a primary care setting to attend. The session includes self-coaching techniques to help you keep a cool head when youre faced with a challenging situation, and assertive language devices which you can use to make sure your voice is heard if you want to raise a concern. The session focuses on challenging inappropriate workplace behaviours from patients and colleagues and will give you the tools needed to be able to do this confidently.

This session will include:

• Decision-making techniques to help people overcome fear and self doubt when faced with a challenging situation
• Assertiveness techniques to give them the confidence and tools to speak out, whether they are dealing with the challenge directly or calling for help from others
• We will look at discrimination in the workplace including ageism, sexism, racism as well as bullying and how to effectively address micro-aggressions
• Each delegate also receives an Active Bystander toolkit booklet, which contains the main techniques covered in the session

Price:

RCGP Member – FREE

Non Member – £25

Please note:

Once you have booked your place, you will receive an email asking you to register via Zoom. After registering, you will be sent the Zoom link.
If you have booked a place on this session and are no longer able to attend please let us know asap as each unallocated place will cost RCGP and may prevent others attending.
We are unable to record this session.