Training for care coordinators looking to better understand their role & the importance of PCSP. Any questions-thomas.lawrence2@bcu.ac.uk

About this event

Overview of the half-day workshops

  • Where are we now with Care coordination and PCSP? What do we think PCSP should feel like and how confident are we at producing them
  • Thinking about care coordination , the wider care system and the key care coordination skills
  • PCSP: a useful tool to support coordination within the wider system
  • Difference between Important to and important for Simple and effective techniques to easily change the direction our conversations take
  • Listening skills and empathy (including great questions to get people talking!) Encouraging attendees to move from being good communicators to outstanding communicators
  • The importance of preparation and how to develop this in your practice.

Location
Online event