Using small changes to make a big difference in your practice

Good palliative and end-of-life care is not delivered by one clinician or through one conversation alone. It is created by the whole general practice team through the people we notice, the questions we ask, the information we record and share, and the simple systems we put in place.

Join this free, practical and inspiring webinar to discover how small quality-improvement projects and everyday changes can make a meaningful difference for people living with advanced serious illness, those approaching the end of life, and their families and carers.

By attending this webinar, participants will:

  • understand what the national 10% identification ambition means for their general practice team or neighbourhood, and how it can support earlier, more personalised palliative and end-of-life care
  • understand why earlier identification matters and how it can lead to more personalised, proactive palliative and end-of-life care
  • gain practical ideas for recognising and supporting people who may benefit from earlier palliative and supportive care
  • explore how small improvements to coding, communication, reviews, meetings and practice systems can make a meaningful difference for patients, families and carers
  • strengthen communication and coordination across the general practice and wider multidisciplinary team
  • discover how every member of the practice team can contribute to improving advanced serious illness, end-of-life and bereavement care
  • consider practical ways to reduce inequalities in who is identified and offered support
  • learn how to use simple quality-improvement approaches to test, embed and sustain change
  • access free Daffodil Standards tools, templates, reflective learning and quality-improvement resources
  • leave with one achievable improvement that they can take back to their practice or neighbourhood team.

Participants will also have the opportunity to put their questions to our expert speakers during a live Q&A.

Who should attend?

This webinar is for anyone working in or alongside general practice and community services who wants to improve care for people affected by advanced serious illness, end of life and bereavement. You do not need to be a palliative care lead or involved in a formal quality-improvement project. Whether you provide clinical care, coordinate services, support patients and families, or help practices run effectively, every role has a part to play.