This four-part online evening course is presented by the Beds & Herts Faculty and is open exclusively to EoE GP Trainees working towards their urgent and unscheduled care competencies and GPs wanting to start or return to out of hours work. Each session will last two hours, providing an overview of key knowledge and skills required to undertake out of hours work. Delegates must sign up to 4 individual workshops (Pt1 – Pt4) in order to complete the course.
The webinars explore some of the differences between out of hours work and daytime general practice, including, remote assessment, decision-making, lack of continuity of care and limited access to the electronic medical record.
In the third of the four sessions, we will focus on laboratory results, palliative care and telephone triage.
- an approach to dealing with abnormal laboratory results presenting in the out of hours setting
- review some common laboratory anomalies eg low-sodium, high potassium, abnormal sugars, elevated d-dimer
- understand the role of the out of hours GP when palliative patients deteriorate in the out of hours setting
- recognize palliative emergencies presenting in the out of hours setting
- how and when to prescribe ‘just in case medication” in OOH’s
- how to perform a consultation on the telephone or video
- improving telephone skills including building rapport, empathy, and signposting
- understand risks and limitations of the telephone in out of hours
- how to mitigate risk when reaching a decision on management over the phone