This Study Day is aimed at:
This is an introduction for all those who are working in health and social care, including non-clinical roles, who have contact with patients and families facing a palliative diagnosis and who want to communicate better.
This Study Day covers:
- What is effective communication?
- Listening and responding skills
- Potential barriers to communication
- Verbal and non-verbal communication
- Applying skills to practice
- The personal impact of working with patients at end of life