Using effective communication skills helps us to provide better care.

This Study Day is aimed at:

This study day is for all professionals, working in health and social care, (including non-clinical roles) who have contact with patients and families who are facing a palliative diagnosis.

This Study Day covers:

  • What is effective communication?
  • Listening and responding skills
  • Potential barriers to communication
  • Verbal and non-verbal communication
  • Applying skills to practice
  • The personal impact of working with patients at end of life

Please note that this event is from an external source. The information was correct when added to the website.