The NHS App was released to the public in late 2018. It allows patients to book GP appointments, order repeat prescriptions and access a range of other healthcare services. It is vital that GP practices, their systems, and staff are prepared for using the NHS App.

The Practice Managers Association has worked closely with NHSX to develop this concise, interactive course, to ensure that your practice workforce is ready to use the App and help your service users understand the functionality and benefits of this App.

Please note, this course is free of charge. On completion, the PMA will award a certificate for the attained CPD points.

The course covers:

  • An overview of the App and why it has been developed
  • The registration process
  • How to prepare your practice systems to work with the App
  • How to communicate with your service users
  • A comprehensive set of support and resources


Do you already have a PMA e-learning account? Click here.

Do you need to register for a PMA e-learning account? Click here.