NHS Resolution’s Safety and Learning team, are hosting a virtual forum on stress claims, findings and recommendations from the Being Fair 2 report on just culture.  We will also hear about the experience and challenges of developing a general practice nurse legacy mentor programme from NHS Devon ICB as well as the benefit of creating psychological safety in primary care.

The purpose is to raise awareness of the relationship between culture, staff experience and retention with practical examples and data to aid improvement in practice.

Psychological safety in primary care programme:

  • Summary findings and recommendations from the Being Fair 2 report
  • Stress claims
  • Just and learning culture charter
  • Developing a general practice nurse legacy mentor programme
  • The benefits of creating psychological safety
  • Q&A panel discussion

Contributors:

  • Naomi Assame – Head of Safety and Learning (NHS Resolution)
  • Sarah Hall – General practice nurse strategic lead (NHS Devon ICB)
  • Sarah Harris- Primary care development officer (NHS Devon ICB)
  • Janice Steed – Director (Steed Consulting)
  • Dr Anwar Khan – Senior Clinical Advisor for General Practice (NHS Resolution)
  • Samantha Thomas – National Safety and Learning Lead for General Practice (NHS Resolution)

The format is interactive, with delegate questions and panel discussion.