This 2 hour interactive webinar for those new to roles in General Practice will introduce delegates to some tools, based on the Shapes Toolkit programme that help us stay resilient, even when working in a high stress environment. We’ll explore four key principles that help us to take control of our workload, our wellbeing, and our work-life and also explore how to take control of our response to stressful things such as conflict – discussing how building trust and psychological safety can reduce stress in the workplace