In response to Covid-19 all practices should move to a total triage model and utilise remote consultations wherever possible (online, phone and video) to protect patients and staff and minimise the risk of infection.

Total triage means that every patient contacting the practice is first triaged before making an appointment.

This one hour webinar will look at practical steps general practice should take to establish a total triage model using the AskMyGP system and how to set up and utilise virtual hubs using AskMyGP. We will be joined by:

  • Dr Minal Bakhai – walking through a total triage model, including practical tips for implementing and using online and video consultations
  • Harry Longman and Steve Black – using AskMyGP to achieve total triage how to set up a virtual hub using AskMyGP