What is Quality Improvement? delivered by the Time for Care Team.

What is quality improvement (QI) and how can it help in tackling challenges with processes such as virtual/face to face appointments, signposting and document flow? This virtual learning session is an introduction to making changes using quality improvement approaches, for those in general practices/PCNs with no prior knowledge or experience of quality improvement.

The session will include an overview of the key components of successful change, how quality improvement techniques can be used to make changes and how to get started, using a tried and tested, practical approach.

Learning outcomes

By the end of the session participants will be able to:

  • Describe the key ingredients of successful change
  • Identify how quality improvement can help make improvements in their practice, network or across multiple networks
  • Describe a practical model and tools for making changes.

This webinar is for PCN and general practice staff.

Enquiries: england.capabilityt4c@nhs.net