This e-LfH module provides information about how to work with people to create personalised care and support plans, and provides an introduction to a strengths-based approach, a solution focused approach and motivational interviewing.
- Understand how to make a positive connection with a person for the first time over the phone and face to face.
- Understand how to use a strengths-based approach when working with people.
- Understand the concepts of motivational interviewing and a solution focused approach.
- Understand how to develop an effective personalised care and support plan with a person based on ‘what matters to me’ and enabling them to make their own decisions and take ownership of their health and wellbeing.