JOY

The Joy team have pulled together some resources below that should be helpful: 

• How to add a new user to your organisation – this will show you how to add a new user to the Case Management System 
• Learning the basics of Joy – this provides an overview of the basic functionality of the platform 

The Joy team are regularly running Masterclasses, typically every two weeks, if a new joiner would like to join any of these going forward please email support@thejoyapp.com to get booked in. 

When using Joy, your personalised care team will be able to add to the patient’s medical record. The entries will appear slightly differently to a regular entry. The information will name the member of staff who completed the note, the member of staff logged into to the Gateway PC and a symbol to say it was added using Joy.