Shout – Free UK 24/7 Crisis Text Line

Last updated Wednesday 9th June 2021

Shout 85258 is a 24/7 UK text messaging service for times when people feel they need immediate support. The service exists to provide support to anyone in crisis, anywhere and at any time who may be experiencing a challenging time with their mental health. Anyone of any age, who is a resident in the UK, can text the service for support.

There are many reasons why people may get in touch with Shout 85258, and Shout Volunteers will provide 24/7 support and guidance, no matter what the issue. Shout supports people experiencing any type of personal mental health concern. It might be that texters feel anxious or stressed, isolated, lonely or grieving. They may be experiencing eating or body issues or substance misuse. Perhaps they have experienced bullying, depression or sadness, or have relationship worries, or self-harm and suicidal thoughts. Sexual, physical or emotional abuse or concerns about sexual identity may also be prompts for texting in.

Shout 85258 is a de-escalation, volunteer-driven service. This means working with people in immediate distress to take them to a calmer moment and empower them with support and techniques to take their next steps to feeling better and handle future issues, as well as possibly signposting someone to further support services or their GP so that they can get continuous and long-term support.

Text SHOUT to 85258, or visit the website for more information about how the service works and for other support resources.