Crisis support – NHS 111 Option 2

Last updated Monday 9th May 2022

Call 111 and press option 2 for the First Response Service – a 24-hour service for people in a mental health crisis. This service is for anyone, of any age, who is registered with a GP  in Cambridgeshire or Peterborough. Specially-trained mental health staff will speak to you and discuss with you your mental health care needs – instead of you having to go to accident and emergency departments of local acute hospitals.

*People in Wisbech have not got the option 2 but can access the service via dialling 111. The call handler will then transfer them direct to the FRS (First Response Service) service.

You might be in crisis if:

  • You are thinking of hurting yourself or suicide seems the only option
  • Someone you know has made threats to hurt you or someone else.
  • You are experiencing extreme distress that seems overwhelming.