Practice Management

The General Practice Fellowship is an NHS England funded 2-year programme of financial and practical support for practices to help recruit and develop newly qualified GP and Nurses.

We have GP Trainer expansion funding available to support GPs to become trainers. We are also offering funding to support Practices in becoming Training Practices.

Whether you are a new or experienced people manager, the People Performance Management (PPM) Toolkit provides practical support and aims to help you develop the skills needed to deal with key management situations confidently and consistently.

Apprenticeships enable new and existing staff to train on the job, through a work-based training programme that incorporates skills development, technical knowledge and practical experience, while getting paid. They can offer practices a cost-effective way to attract and develop a more diverse, skilled, flexible and motivated workforce.

The retention team has worked closely with systems to support them to improve staff experience, retain our NHS people locally and undertake a range of actions to help staff feel valued, through the themes in Our People Promise

General Practice is particularly suited to supporting the development of healthcare students due to the wide range of learning opportunities and types of patient contact that take place in this clinical setting. It is also a great setting to support the development of staff and provide opportunities to upskill through many programmes.

A comprehensive guide from NHSLA highlighting the different apprenticeships available and planned to launch with NHS Leadership Academy programmes included with them and who to contact for further information.

Through the Looking After Our People – Retention Programme, the NHS wants to support systems and organisations to value and retain their people. Bringing together national experts and local experience to offer information, tools and practical support for systems and organisations across the NHS to help you deliver the NHS People Promise.

You need a sponsorship licence to employ someone to work for you from outside the UK. Gaining the right to be a UK visa sponsoring practice has many advantages and could form an important part of your general practice workforce planning.

14 new roles have been introduced into Primary Care with funding support from the Additional Roles Reimbursement Scheme (ARRS), introduced in the 2019 GP Contract. CPTH is supporting Cambridgeshire & Peterborough practices to introduce, support, embed and train these new roles.

Personalised care represents a new relationship between people, professionals and the system. Working closely with partners, the NHS will roll out personalised care to reach 2.5 million people by 2023/24 and then aim to double that again within a decade.

Suggested template to help with induction of Reception Team Members

You can find all of our training courses and events in the Training & Events calendar. Use the Profession and Keyword filters to search for training by role or topic. If you can't find what you're looking for please get in touch via the 'Contact Us' tab or email us at candptraininghub@nhs.net

The Peer Support Quick Guide provides links to local and national support groups for both Practice Managers and PCN Managers. It includes links to Facebook, WhatsApp and email groups, discussion forums and meetings.

East of England Leadership Academy are offering coaching & Mentoring for NHS staff. Coaching is one of the key approaches through which leadership within organisations can be developed, whether as a one-to-one focused and bespoke relationship or within a group context. Mentoring offers support and guidance with the emphasis on the needs of the individual and encourages independence, autonomy and self-development whilst helping to identify opportunities for future development.

You can find wellbeing tools and resources to support your own and your staff's wellbeing in our Resource Library.

NHSE/I have expanded their free health and wellbeing coaching offer to create #LookingAfterYourTeam, a second initiative offering dedicated coaching support to all those who lead, manage and coordinate teams in Primary Care settings in England.

Available free to Primary Care staff, 24 hours a day, 365 days a year. Trained wellbeing and counselling practitioners offer confidential, independent, and unbiased support for personal or work-based issues, and includes individual counselling sessions where relevant.

Primary Care Coaching have a range of LAY and LAYT materials that you can use to raise awareness of these wellbeing initiatives in your practice, including social media assets, a video, PDF case studies and posters, website and email banners.

Health & Wellbeing Coaches: How health coaching can help patients learn new skills, build confidence and reach health and wellbeing goals.