Resource Library

Good personalised care and support planning (PCSP) is about having a different kind of conversation about health and care, focusing on what matters to the person as well as their clinical and support needs. This leads to a single plan that is owned by the individual and accessible to those supporting the person…

Shared decision making (SDM) is a process by which people are supported to understand their options and are given the opportunity to consider relevant information that might influence their choice…

Improve your knowledge of personalised care Core Skills with this eLearning module – one of the key components of the PCI curriculum. The module provides a holistic view of health and care, highlighting the benefits of personalised care and demonstrating how it improves health outcomes and patient and clinician satisfaction…

This free interactive training will help you be more scammer aware. Get to know your phishing from your smishing. And learn what to watch out for to stay safe online.

Take a moment to check out the training offered by Friends against Scams. Its free so take a look.

Nearly 1,000 GP practices in England are already accredited through this programme. We support these practices to identify and code their veterans, and to appoint a clinical lead who undertakes training and other activities related to veteran healthcare.

Disability Matters is a free elearning resource for the UK workforce. It consists of three programmes:

The Accessible Information Standard directs and defines a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication needs of people with a disability or sensory loss

Learn how the principles of psychological well-being, communication and interpretation can benefit your work with refugees

This course is for medicines management teams, GPs, practice nurses, practice pharmacists and non-medical prescribers. The course is based on the NICE Clinical Guideline 180: Management of Atrial Fibrillation.

Develop new skills and discover new ways to improve your experience of work with short guides developed by experts. Open to anyone in health and care.

The Leadership Learning Zone (LLZ) has been developed to individuals with a tool that will enable learning, enhance understanding and embed vital skills and knowledge that will contribute to the, physical and psychological well-being of our people and can be accessed free of charge by all NHS staff.